Managed IT Services
For Los Angeles Businesses that need local, onsite, responsive, trusted support.
Clear, responsive IT Support for organizations with 50-250 employees - without long-term contracts, sales pressure, or confusing jargon.
Is your IT Managed Services Company...
- Slow or inconsistent to respond when issues mattered?
- Confusing you with tech explanations and jargon?
- Dragging on projects or over budget?
- Surprising you with invoices and mystery bills?
- Driving with sales pressure, not from your actual needs?
GenCare can help.
Our job is to take you from slow response times, unclear ownership, and constant firefighting to stability first—then help you improve.
What clients find after switching:
- Faster Response
- Clearer communication
- Smoother projects
- No longer following up with IT to ask for status updates
How GenCare Compares to the Typical MSP
Trust Factor
The Standard MSP
GenCare
Successful Transitions
Lisa Cahill
COO at Pathways LA (Los Angeles Non-Profit, 60 employees)
Our previous provider wasn't responsive and didn't communicate clearly. Since switching to GenCare, issues are resolved quickly, costs are clear, and we dont' have to chase anyone down. The transition itself was far smoother than expected."
Controller
HVAC Company, Managed IT Services Client, 70 employees
We had another IT company before GenCare, but after they were acquired, the service and reliability dropped off badly. Switching felt risky, but working with GenCare has been straightforward and reliable from the start. We haven't had any downtime since the transition."
Now's the time to get better local support
Share a few details about your business, and we'll talk about your options.
📍Headquarters: 3524 Ocean View Blvd, Glendale, CA
📧 Email : sales@gencarenow.com
🌐 Website: www.gencarenow.com
Copyright © 2026 General Networks Corportation. All rights reserved.
Meet Your Contact
Jeff Baker – VP Sales & Co-Owner
Over 10+ years at GenCare, Jeff has led clients in LA through initial discussions about business operations, responsive support, and technical talks.
Contracts
Multi-year agreements with cancellation penalties
No annual contracts - clients stay because it works, not because they're locked in.
System Ownership
MSP controls the systems, licenses and configurations
You own your systems, software and data -- always
Billing Transparency
Bundled Invoices, unclear line items, surprise charges
Itemized, transparent billing so you know where every dollar goes
Sales Pressure
Frequent upsells and "recommended" projects
Advice only when it's relevant - no pressure, no forced upgrades.
Response Expectations
Inconsistent response, vague promises
Fast acknowledgement, clear communication, and timely resolution
Onboarding & Offboarding
Painful transitions, data lock-in, and exit friction
Structured onboarding and clean offboarding with no lock-in
Support Model
Rotating or outsourced technicians
Direct access to a consistent, local IT support team
Technology Flexibility
Proprietary tools or vendor-restricted options
Supports your preferred tools - Microsoft 365 or Google, Azure, and more.
A strong fit if you...
STRONG FIT
- Have roughly 50-250 employees
- Rely on Microsoft 365
- Need an MSP partner - not break/fix vendor
- Want a steady, long-term support team
NOT A FIT
- You're a consumer or home IT situation
- Need a one-time residential repair
- You're looking only for the lowest-cost option
What You Get with GenCare Managed IT Support
Managed IT Services
- 24x7 monitoring and alerting
- Patch management and maintenance
- Security basics (MFA, endpoint protection, policies)
- Vendor coordination and network management
IT Support & Help Desk
- Day-to-day IT support for employees
- New-hire onboarding and offboarding
- Microsoft 365 support
- Phone system support
- Remote and on-site support